Usage Reports
Helping you track and analyze your usage
Overview
Usage Reports detail your VGS usage across all your live vaults in the live environment and can be leveraged to better understand interactions that you are billed for.
Viewing and Downloading Report Results
Open your VGS dashboard
Under your Administration section in the left-side navigation menu bar, click Usage Reports
Only Organization Admins have access to Usage Reports.
To display a large amount of data and show how your usage changes over time use the graph view.
Use Report Settings to filter data in a report. Available filter parameters:
There is also a table view with more granular insights, where each row of a table displays a billable usage metric.
To export usage data, click Download CSV.
Types of Usage Reports
There are two types of usage reports you can generate: monthly and daily. If you wish to obtain usage for a single month or a couple of months, use a month picker. To list events for all interactions in a daily breakdown, change the report interval to daily.
Frequently Asked Questions
How quickly are usage statistics available?
Usage statistics are updated at the beginning of each month, providing you with data for the previous month.
What does it mean if a month is unavailable in the month picker?
This means that there was no recorded usage for this period - if this is the case, please contact [email protected]
Why can't I see my usage report?
Usage Reports don’t show up if the organization is not activated. Also, only organization admins have access to it.
One more reason might be that you are still on the old billing model (stored records and operations). If that is the case, please reach out to your dedicated Account Executive to transition to a new billing model.
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