Drop Zones

SFTP Endpoints for transferring bulk data to and from VGS

Overview

Drop Zones are VGS's mechanism for sendind and receiving files with customers. Drop Zones are used for various data exchange purposes, such as scheduled report delivery, batch import processes, and Managed File Tokenization jobs.

How to setup Drop Zones

• Reach out to your VGS Account Executive or VGS Support about requesting a Drop Zone

  • Provide a public key or keys to use for authentication.

• VGS will create an SFTP endpoint and provide you with an URL address and username for connecting.

• Each Drop Zone will automatically create a to_vgs and from_vgs folders in the SFTP Drop Zone

Frequently Asked Questions

• What TCP Port is used, and can it be customized?

  • Drop Zones will utilize Port 22 for connecting to the endpoint address provided. The TCP port is not customizable.

• Does VGS use a specific IP range or provide Static IP's for Drop Zones?

  • No. Drop Zones are assigned IP's that are subject to change. If you are trying to create a firewall rule to secure transfers from your servers or endpoints to VGS, use DNS firewall rules based on the endpoint URL provided by VGS.

• Can I provide multiple public keys and revoke keys?

  • Drop Zones support multiple public keys for authentication. If you only provide one at the time of creation, you can still add additional keys or ask to revoke a public key after by contacting support at [e-mail]

• Do Drop Zones support Password Authentication?

  • No, Drop Zones only support authentication using a public/private key pair. Customers generate a public key and provide them to VGS are part of the request for a Drop Zone endpoint creation.

• Can a customer create a Drop Zone on their own?

  • No, Drop Zones creation is not self-service at this time.