Scheduled Report Delivery

Overview

VGS supports delivering reports of customer data on a scheduled basis. These reports can include detail-level data that give you granular, event-level understanding of your VGS activity. They allow you to see the underlying details that make up the aggregated numbers in your Usage Reports. These report schedules are useful when you need to reconcile, audit, or analyze what happened at the level of a single card, token, or lifecycle event.

Delivery Cadence

VGS supports delivering reports on a daily, weekly, or monthly cadence.

How It Works

• Customers request a report. Reach out to your VGS Account Executive and let them know which report you would like, and how often you want it delivered.

• VGS provisions a Drop Zone. A dedicated SFTP endpoint is set up for your account, using a public key provided by the customer.

• Reports are delivered automatically. On the schedule, VGS writes each report as a file to the Drop Zones from_vgs folder. Customers pull the files from the SFTP endpoint when they are ready.

Frequently Asked Questions

• What reports are available?

  • Availability depends on the VGS products you use. Your VGS team can walk you through the reports available for your account.

• How do I access my Drop Zone?

  • VGS provisions a dedicated SFTP endpoint and shares the credentials with you securely. See Drop Zones for more details.